Customer ReviewsforSP Plus Corporation

This company scams people by sending BS tickets even though you have receipts and does not allow appeal for all the tickets, only some. Then they send you to a collections agency.

Don't park at ******************************** in the Green ***** Parking Garage...that is unless you want your car stolen like mine was. SP+ is worthless and offered no help, even after I asked for video footage of the garage and cars leaving between when I arrived and when I returned. "I am sorry sir; we do not have cameras in the garage. We also do not have records of cars coming and going." It is 2024...get with the time, or at least do something more than have 1 person patrolling 5 different lots at the airport.

Trust me, when I say there is a reason that the bb. Has given this company and all their locations at letter grade f. They have a beautiful website that's full of c*** They have hired a company that has no integrity to toll vehicles away. This company boasts on their website about their own integrity and excellent business practices. It is all a lie and a scam. This company does not care about the community and it shows in their action. Of all these years they have not tried to fix the problem. They have customers that pay for parking and on a regular basis. They have customers that they let this company to weight for $245. Before the customer can get their vehicle back. They lose that customer. This cobunny should do like the City of *******. They have our information. They can alert us when their money is low. If we need to add more money, but instead they want to. Use innocent working people that have made a mistake and forget to add more money and have them told 20 miles away from the original place. They left their car in their lot. It is not right. It is bad business, and they should also be reported as well as the tow trucking company a one. On *********************** for their bad business practices.Now I know why this lot is always empty. They allow this company to charge working class.People $245 for a missed payment of 5 course.This is not good business practices that you boast about on your website.Correct the problem you can do this.

Scam parking tickets incorrect license plate and owner name Private companies cannot collect fees No way to contact company to report their error on the attribution of plate owner name

I am a former SP+ Employee out of *****, ******** (*********************), I voluntarily walked out of my job about 2 hours prior to my shifts end, and frankly, SP+ is lucky that I don't file a lawsuit for harassment, retaliation from a supervisor and endangerment of passengers.So, *********************** has been generous enough to give SP+ radios, I remind you, these were provided by ***********************, not the company itself.My supervisor ordered me to intentionally overload my bus, putting my passengers in danger. I tried to say no, my supervisor didn't let me say no, and I also remind you, everything that is said over the radio is caught, recorded and stored by the ***********************.My passengers were forced to sit upon one anothers lap. I remind you, as an airport shuttle bus driver, part of my job is to be observant of all of the passengers on my shuttle bus to ensure that they are being safe as I transport them. A couple of these passengers looked like they were under the age of 18 years old.I went back to Base (Our building), I then proceeded to get into a verbal altercation with my supervisor and I told her exactly what was on my mind and said "Not only did you force me to put my passengers into a very dangerous situation, but you forced me to put my passengers into a very sexually uncomfortable situation. You've shattered my trust and I do not feel comfortable working with SP+ I'm glad this is my last day, especially if you're forcing me to do stuff like this for the sake of fulfilling the operation!". I could tell that some of the female passengers were very uncomfortable but my supervisor had absolutely no regard for them, their safety or their comfortability. I was met with heavy retaliation, anger and frustration from my supervisor.My supervisors excuse? "I've been doing this for 6 years, I know what I'm doing", Like yeah, lawyers and attorney's also know what they're doing. I don't intend to persue a lawsuit, so don't worry.

Horrible horrible company. I can't believe they are able to remain in business. You can't get a hold of them via phone or email. Their phone numbers are disconnected. You're lucky if you can get a hold of someone. Sad that companies like this exist in the world. There are legitimate honest companies in this world trying to make money and they struggle but there's companies like yours that just steal money and don't care about people and you continue to exist. You should be shut down immediately. If you're the *** of reading this you should be happy if you're getting paid because your company will not last the way t** is dtructured and the way it is run. Every single person that works for this company should be ashamed of themselves. Any customer or future customer wanting to do business with this company stay far far away.

Was parked at a hotel lot managed by this company. Hotel got my plates on file so no payment for parking was necessary my reservation was for a whole week. In the middle of the week I got violations. Pictures can clearly see my plates but told the system cant see it due to the angle and shadow on the plates. I was charged 4 times for the same violation with the same time stamp. Used the dispute charges link and received no email back. Got a notice from collectors and contacted hotel to clear the charges. Now I got a a notice from a law office. Its a never ending circle with no clear resolutions. There is no contacting this company. Dont use this company.

I have been contacted by a law firm and spoken to them twice about traffic parking violations from SP Plus. I not only don't drive the vehicle described, the tag number doesn't match any vehicle we own. AND, have never parked in the location that they claim where the 8 tickets have been issued in the last couple of years. It is impossible to contact the company directly to dispute and I just send a dispute email to the law firm. There is something very shady about this company and how they have my name and address is a mystery because it is linked to a vehicle that we do not own. Hopefully, this can be resolved soon but I am tired of dealing with this mess! From the looks of their rating, this is an ongoing issue. Shame on them!

I parked in the lot at **** Cherokee owned by them and the rate was around $12.00 for the day. I went to the kiosk to pay and ran my credit card but to pay you have to create an account which I did. When I finalized the payment, it would not process it; it had the turning wheel showing. I backed out thinking I could redo the process and it did the same thing but said I owed $60.00. I thought I had done something wrong so I tried again and this time it said I owed $48.00. I was late and took a picture of the phone number on the kiosk and would call them later to take care of the payment. I was only parked for 4 hours because I felt very sick and went home and to bed. The next day I called the number from the kiosk. I explained the problem and she said there was no record of my parking there but it might show up the next day. I asked her if I could pay the parking fee with her and she said no, that they would send a bill for the $12.00 plus a late fee of $48.00 since I did not pay at the time. I told her that was outrageous since first, I was only there for 4 hours and it was their fault the payment would not be accepted. I told her I would contest it and she said I could but it wouldnt do any good because they never reverse their charges. I said Ill wait to get the bill and I would definitely fight it even if I had to go to court. I waited for the bill and I NEVER got one. That day after I parked I got a call from my credit card company saying there were possible fraudulent charges on my account that were made on the same day I parked. They were for $1.99 and $1.49, or something small like that, made by this parking company. I explained to him what happened and he said hed seen this before and it was a SCAM! He reversed both charges and gave me a new credit card with a new number because they made these charges and enrolled me in a monthly payment plan. They now have a law firm trying to collect $66 from me or they will take me to court.

The company does not inform their customers of delinquent payment and will instead mark your account as null and you'll get booted even if they are making monthly payments.