ComplaintsforUniversity of Chicago Laboratory Schools
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Complaint Details
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Initial Complaint
08/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid $5,639.00 for Fall 2022 tuition on July 17, 2022 for our daughter ********. We did not realize the cost of extended day care at that time. We become aware of the terms and cost of extended day care on July 19. There was a July 20th date to withdraw. We decided to withdraw on July 26th. We asked them to return our Fall 2022 Tuition. They said they would not return the tuition we paid. We were aware of families on the waitlist. We offered to help them fill the spot that our daughter left open, but they did not respond to our offer. We had a zoom meeting on August 15th. They again reiterated that they will not refund the tuition. We would like our $5,639.00 refunded so that we can use it to enroll our daughter in a pre-school closer to home and with more flexible extended day options.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.