ComplaintsforTata's Tacos
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Complaint Details
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Initial Complaint
08/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 8/1/24 I made a parking reservation between 5:30pm-11:00pm to have my park parked at the address ****************** operated by Tatas Tacos in *******. Parking pass # is *********. I left my vehicle at the parking lot around 5:30pm which I may add that there were no ************ signs but didn't think much of it because I confirmed I was in the correct location as reflected on my reservation. Upon my return to my car around 10:30pm I noticed my vehicle was gone and the tow company whom information was in the parking lot confirmed they had my car. I paid the $240.70 fee to get the vehicle out and decided to call the restaurant the next day for information why a tow was called.The operator of the parking lot is claiming the parking lot shouldnt have been available through the park whiz app on the date I made a reservation and wasnt aware of it. She stated parkwhiz didnt even stop by to put up any Parking signs. She also stated she was going to have a call with park whiz in regards to that matter. I also spoke to ParkWhiz via email in regards to this matter and stated the parking lot was onboarded on Aug 1st 2024. It seems like there is an issue between Parkwhiz and the owner of the parking lot and Im stuck in the middle which caused my car to be towed. This is the reason I am requesting a refund on my towed vehicle I'm attaching documentation of proof from this incident.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.