ComplaintsforDaily Summit Shop
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Complaint Details
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Initial Complaint
04/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased 2 bunion correctors from the Daily Summit shop. The correctors were junk and did not work. I emailed them to initiate a refund. After several emails, they told me to send a picture of them in the package, give them the tracking number, and send them back.I did all of what was requested of me. I have sent them 3 emails asking where my refund is, the last email stating that I was going to report them. They have not responded to me.I *** have sent the product back, and paid to send the product back, with no refund.Initial Complaint
02/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12/20/23 I placed an order for three toys total from the Daily Summit website. The Website did not indicate that the items would be coming from ***** and I specifically looked as these were Christmas presents. I ordered two remote control dinosaurs and one airplane. The description and size indicated they were very large items and were priced at $79 each before tax. I received one dinosaur the day before Christmas. My son was happy about the toy, I was not as it was clearly very cheaply made and way too expensive for the size and durability but it was from Santa so I had no choice but to keep it. The other two packages arrived separately after Christmas. The airplane was similarly cheaply made and not worth the money. I reached out to return the items, there is no customer service or phone number and I was emailed back by a ******************* with directions on how to return the items. I did exactly as asked on 1/3/2024. It is now 1/22/2024 and I have reached out several times to inquire about my return without resolution. I also had to pay $18 out of my money to return the items. This company is a scam!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
8 total complaints in the last 3 years.
6 complaints closed in the last 12 months.