ComplaintsforAK Tax Service Inc
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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have used AK tax services since 2018 for tax preparations. This years (2023) tax filing has been horrific. Complete lack of communication from our accountant ****. I have already paid the filing fees of $700. Multiple emails and calls were not returned. I set an in person meeting on 3/10/24, and at that time we agreed that the taxes would be filed and tax payment submitted that Monday 3/11/24. It is today 4/19, I have received a letter from the state of IL charging me late fees and penalties for non payment. I have emailed and called AK tax service with no response. The in person scheduling tool is disabled and the voicemail is full not allowing me to leave a voicemail. I am not even sure of my taxes are filed at the point, and the tax payments have not been deducted from my accounts. I would like my taxes finished up for the year, a refund of my filling fees, any penalties Ill have certainly accumulated, and to want anyone I see to stay far away from this business that I had trusted for the last 5 years.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.