Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Integrity Restoration, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforIntegrity Restoration, Inc.

    Fire and Water Damage Restoration
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    5 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Charlene L

      5 stars

      07/13/2023

      In February, 2023 I had a terrible flood in my home from the condo upstairs. It wiped out my bathroom, bedroom and down in my basement. The incident happened on a Saturday and I was so upset I called my son. My son found Integrity Restoration, which was the best thing in the world. **** came over and not only did he evaulate the situation but his demeanor calmed me down immediately. Being in my seventies I was concerned about the cost, my insurance and how do I start having my house back to normal. Well I can say, with all honesty, that I had nothing to worry about. **** connected with my insurance company and took control of the situation.If I had a question or concern I texted **** and he always texted back immediately. Now everytime I look in my bathroom, bedroom and downstairs I am so impressed how beautiful everything turned out. **** and his crew did a fantastic job. They are the best. I recommend Integrity Restoration with the highest praise.
    • Review from Ted B

      5 stars

      05/21/2023

      Jan. 2, 2023 while in **. for the winter I got a call from a neighbor who was checking our house, advised we had a dishwasher with a broken hose which resulted in water covering our first floor. A company [who will nameless] did the mediation and supplied an estimate that was so open ended I had to reject it. I then found *********************** owner of Integrity Restoration at his shop. Making it ****************** within a couple hours visited our house to do a short assessment and had a conversation of process of rebuilding. Included was how major claims are handled and HIS responsibly with the insurance. *** was hired returned to the house two days later and did a full adjusters report to compare with the one the insurance company had done. There was a large difference between the two. This was forwarded to the insurance company, along with notice of code compliance needed. $$$$*** lined up all subcontractors who were well versed on the scope of work and ALL did fabulous work. Integrity Restoration personal were all neat and respectful. Applied for all permits and did most of the dealings with the City. When *** was called or texted, return calls or texts were for the most part quick. As for emails I was copied. *********************** is very professional and highly talented in the insurance claims. I can't say enough about the Integrity Restoration. If you who read this are in need of this service give this company a call and see for yourself. ********
    • Review from Marie M

      5 stars

      05/20/2023

      ***, ****, ***** and the team did an outstanding job restoring our home after a devastating fire. *** and his crew did their jobs in a timely (actually went home months earlier than first anticipated) manner with little to no oversight needed. Our house is beyond beautiful. You won't be sorry if you pick Integrity for your restoration. *** and ********************* .
    • Review from Ken I

      5 stars

      05/19/2023

      ***** and I are extremely fortunate to have met *********************** so many years ago. We experienced a microburst that tore off a section of our roof at our family business, The Chalkboard, in **********, **. He happened to be in our area and just appeared out of nowhere and his team went to work.saving ** thousands of dollars by protecting our fixtures and our products and buttoning up our roof! Since then, he and Integrity have been our go to team for emergency repairs. Most recently a car that slammed into our building for going too fast, narrowly missing our gas main! We cant say enough about his care and he and his teams professionalism! Thank you *** - for always being there for **!Gratefully! *** & ************************* The Chalkboard 1980-2019

      Integrity Restoration, Inc. Response

      05/22/2023

      ***, It has been a pleasure to deal with You, ***** and **** over these many Years. We completely understand that our Businesses, are all too Often, Our Lives! We therefore assume that a Business Interruption is a Major Life Interruption, and try to Act Accordingly, and Respond when needed. Thanks Again for the much appreciated work for our Team at Integrity Restoration ****
    • Review from Terry G.

      5 stars

      09/06/2022

      After losing our home, and everything in it, to a house fire We are now one very happy family in a new beautiful home built by the Integrity Restoration team. The Integrity Restoration attention to detail and concern for us was amazing through this whole experience! *********************** of Integrity Restoration not only helped to make sure we understood every detail of the process, and our options all through the process, but, he worked with our insurance Company to insure that we got everything we were entitled to Not an easy task for either ***, or our claims adjuster, during covid related shortages and sky high material costs. *** and his team were also always quick to respond to any questions or concerns we had, honestly and openly, and we surely put them to the test there! At a time when great customer ***************** is sorely lacking in many services/businesses, it is refreshing to find a business like Integrity Restoration that understands and values the importance of great customer service and good workmanship.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.