ComplaintsforSysco Chicago, Inc.
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Complaint Details
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Initial Complaint
10/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We hereby file an official complaint with Sysco, Chicago that we asked you to refund five case of chicken thigh we purchased. We let the sales rep ************* know as soon as we opened and started prepping the chicken thigh, the quality of the chicken thigh is extremely poor that not only the weight of the chicken thighs are at least 30-40% smaller than regular chicken thigh and everything is poorly trimmed with significant fat left on the chicken pieces and most of the chicken are cut so poorly that we cannot use them for sandwich. We ask you to stand behind your own and accept that the quality of this batch of products are not acceptable. *** has let me know that his supervisor and the product manager refused to refund the products.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.