ComplaintsforWillenium Auto Sales

• Initial Complaint

  05/27/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  On March 12th, I purchased a 2011 Chevrolet Cruze LTZ for $4000.I have only had this car for 3 months & it has shut off on me on the freeway, the window is broke it gets stuck going up, the car doesn’t hold gas, the wheel shakes when driving it, the rim on the passenger side is bent, after my tire on my driver’s side in the back locked i later found out that there were NO BRAKES ON THE BACK OF THE CAR! I changed the rotors, calibers, and brakes this car has been looked at more then once and person who sold me the car refuses to do anything about what I have told him. The car was sold without an warranty the person who sold me the car claims everything was fixed and repaired by him. Now the car is constantly running hot because the thermostat broke & they refused to do anything about it. When I gave the owner my money I also didn’t know he kept $1500 to himself when the title to my car only says $2500 was spent on the car.

  Business response

  06/09/2022

  ********** **** ***** *** **** **** *** **** ** ***** ** *****

  
  

  In response to ID ********

  
  

  On March 12,2022 Willennium Auto Sales sold a 2011 Chevrolet Cruze LTZ VIN-***************** for $2500.00 to ****** ****** prior to her buying the vehicle she test drove it and  inspected it before her purchase.

  
  

  
  

  Willennium Auto Sales LLc is a well up standing establishment that provides

  reliable and affordable used cars. If any of our vehicle break down in a 15 day

  purchase we will address a problem.

  .

  
  

  
  

  3 months is out of the legal range to return a vehicle or to ask the company

  for repairs or refunds.

  Customer response

  06/10/2022

  Better Business Bureau:
  
  I gave the owner $4000 not $2500 and i was sold a bogus car. If I can’t have a partial payment of my money back or all of it. Or if they refuse to fix this car that is constantly running hot, transmission is going out in it & it hasn’t even been a year.i will gladly contact a consumer fraudulent lawyer that handle cases such as this one. My car was sold to me with tape under the hood how is that an upstanding business. The owner refused to fix my car which he said he would if I needed any repairs. I also have proof that the car that was sold to me was messed up and proof that i paid what i said vs. what was put down on my title. I have no reason to lie or just cause problems but I want a car worth what I paid for!
  

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