2 Customer Reviews
Review from mark m
1 star06/07/2024
If you are a business, do not open a business account with this s***** bank period this is the worst bank that I ever dealt with. As far as timing, customer satisfaction and customer service all around period it's been almost 6 days and I still have no access to my account at all over the phone or online banking period I have no clue on what's going on with my money and I think this is about the only bank in the f****** world who holds checks for **** or two weeks and still in 2024. The f****** moment my check cause I'm shutting my f****** account down with this s***** a** bank period do and they wonder why people don't trust banks or put their money in the bank anymore.Cause of s*** like this period a 9 day hold for the first time.Deposits that's ********. Not only that, when I call and put in all my account info.I still can't get access over the phone.This is the worst.My money is just out there and I have no clue what's going on with it. This company is s***** and from 1 to 5 I give this sucky as bank a f****** -0
Midland States Bank Response
06/13/2024
The bank has reviewed the details of this complaint. Midland does not share the details about a customers interaction on public websites. The bank communicated with the complainant on 06/08/24 and his concerns have been rectified.Review from Stephen S
1 star05/17/2024
I used their ATM to make a withdrawal using an other bank's card. They charged me $4.00. A bit higher than usual, but OK. Then I went inside and asked the teller to make change from the cash. They refused. What???Midland States Bank Response
05/20/2024
Without knowing the branch location where the non-customer withdrew the funds from the *** and the date of withdrawal, we cannot investigate the specifics of his claim. If he provides this information, we will research the issue.
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