5 Customer Reviews
Review from Sam L
5 stars06/15/2023
Just a short note to tell you how pleased my tenants and I were to have your service tech, ******, perform the annual service on all of the fire extinguishers at our properties. ****** was very courteous and pleasant to all the people in both buildings. Thank you for scheduling him to service our extinguishers.Review from Bob L
5 stars03/13/2023
I just wanted to mention your recent fire alarm service call to our corporate ******************** Your technician, **** did a great job. He took the time to work with my team, corrected our fire alarm system and tested for proper operation. An absolute pleasure to work with. Rich provides excellent service, technical skills and customer service skills. Thank you very much.Review from Bob W
5 stars03/03/2023
I just wanted to give you a great big thanks for having such a great group of people working for Fox Valley Fire & Safety! Everybody from the technician who serviced our fire extinguishers and kitchen fire suppression system, the technicians who tested our fire alarm system (and really spent a lot of time documenting everything to make their job easier next year), the tech who performed the annual inspections on the backflow preventers, and most recently the techs who performed the annual fire sprinkler system inspections, were great people to work with. Everybody was very professional, and were terrific at answering all the questions I had (and I learned quite a bit from these guys regarding our systems). And of course, thanks to you for the great job of providing good, thorough, and easy to understand price quotes for your services. I kind of stumbled into this position, and its going to be a whole lot easier next year thanks to all your help! I must say that based on my experience with your company, I would not hesitate to recommend Fox Valley Fire & Safety to anybody needing the fire prevention services you offer. Thanks again for your help and understanding!Review from Terri T
5 stars07/01/2022
I don't normally write these types of emails, and I am sure you already know this, but ****** is probably the best technician of any kind we have had perform services for our company. His work on our emergency and exit lighting is excellent and he knows exactly what he is doing and why. He was so patient with me and he took the time to explain what he was doing and why. We will all miss his friendly smile and cheerful demeanor around our office after today. I wish I had ten ******s on my staff!Review from Nick A
5 stars12/30/2021
***, I appreciate the Ansul System work you did on this kitchen project, always a seamless job. Fox Valley Fire & Safety as a whole has been great to work with through all my years working with you as a Commercial Cooking Equipment Contractor. You're trustworthy, professional, respectful on the jobsite to GC's and owners. We can rely on you to get the fire suppression system installed properly.
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