ComplaintsforiFixandRepair LLC
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Complaint Details
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Initial Complaint
03/22/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
on march 15 2023 me and my family had taken an old ******** switch game to be fixed and paid $175 at i fix and repair store. The game was fixed but was some damaged inside and some missing parts too. I would like a refund.Customer response
03/22/2023
It does not make any sense to have spent $175.00 on a sloppy job. I would like some money back.Business response
03/27/2023
Good morning ********************* and BBB community.
After conducting the corresponding research, unfortunately we cannot make a refund since at the time of delivery the console, it was in perfect condition and functioning. At IFixandRepair we are committed to providing the highest quality service, we invite you to take your device for diagnosis and repair of the new problem to any of our branches.
Regards,
IFixandRepair Marketing Team
Customer response
03/27/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
I would like to say that this is a lost case because this business ran with the money. I will not do business with this company again. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.