ComplaintsforVape & Moor
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Complaint Details
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Initial Complaint
08/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went in to this vape store last night to buy two vapes. When i asked for the receipt, he said he can only text it and was acting really weird. When i insisted on a paper receipt, he said okay but its going to be less than yours because there is a card fee. My bank was charged more than the receipt says.When i asked for two norths, we spent a long time going over every flavor and when he suggested another brand i clearly said breezes are bad i only want a north. I think because he was about to close and wanted to go home, he stood in front of the vapes and said i got cherry lemon (one i asked for) so i said okay ill get two. He then put them behind the counter, had me pay, and covered them when he handed them to me. I didnt notice because the boxes look the same. By the time i got to the car right outside, he locked the building and turned off the lights. i tried knocking and he didnt answer. i tried coming back this morning and this big man started yelling at me refusing to correct his mistake. i dont know if this was malicious or he just wanted to go home but he is not operating in good faith, has trouble communicating in english , screams at 5 foot girls and charges illegal card fees. now im out $40 and have vapes that will make me sick. They taste like nail polish remover and rubbing alcohol, so im not even sure theyre real vapes or counterfeit. I did not agree to buy this brand and literally got scammed by this man.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.