Business ProfileforMajor Appliance Service Inc

I own a small restaurant in ******* and have used Major Appliance Service in the past and have spent over $15,000 with them this past month I asked them for a proposal on a preventative maintenance contract they said they would send someone out to review and get me a quote. No one showed, I followed up again and still they didn't respond. I then called them for a repair on our gas range they said they would call me to schedule. No one called. I then followed up and they said they would get back to me. Days continue to go by they don't follow-up. I call them at 4pm and keep getting their recorded after hours line even though they state their office hours are 5pm. After 4 days I finally get a person and they sent someone out the next day (Friday) who spent ************************************************************************************************************************************ Tues. No one contacted me Monday, I called Tuesday to see if they are coming out. Then they notified me it would be a week because they are taking care of schools and large accounts. If you are a small restaurant don't use this company ever. You are treated terrible, their rates are ridiculously high and horrible communication.