ComplaintsforMercy Center-Corrective Eye
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Complaint Details
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Initial Complaint
02/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 2/24/2022 I called my eye doctor ***************************** ************ to ask him for a refill of my glaucoma eye drops. A man answered the phone and gave me his name as *****. He would not give me his full name! He told me ***************** was on medical leave and that he (Cliff) could not refill my eye drops! He referred me to *********************************************** at ******* Optical ************ and told me ******************* would refill my eye drops. ******************* called me and said he could refill my eye drops! He referred to *********** ************. I called *********** and they told me I would have to wait 2 months for an appointment! I NEED MY EYE DROPS REFILL NOW! I DO NOT WANT TO GO BLIND!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.