ComplaintsforOelerich HVAC
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Complaint Details
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Initial Complaint
02/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 1/28/2022, we had Oelerich HVAC replace one of two Water Heaters they previously installed several years ago for a rather high cost of $1750. We have been having issues with running out of hot water and have come to learn the Jerry Oelerich retired as of 2/1/2022 and sold his customer list to another **********************, but that company is not guaranteeing the work that any Oelerich employees previously did, and they informed us the Water Heater that was installed was done so incorrectly and they want to charge us an additional $3800.00 to replace and fix the issues they say are wrong. We are extremely unhappy that Oelerich did not inform us of the pending retirement and sale of the customer list, when we called them and shcedules the work with them for the new water heater. We have also been informed that Oelerich did not have any licensed plumbers and that they should never have been installing water heaters, at all. We want to find a way to get our money back and a resolution to the repairs we are now going to incur due to the fraudulent business practices of Jerry Oelerich, in his final days before retirement.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.