ComplaintsforKassem Auto Sales
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to this place to buy a car in April of 2022 a 2009 ****** ******. The only light on was a tire pressure light. I paid them **** for the car and an additional 500 that I was told there were transferring my previous plates and processing the title to be mailed to me from Secretary of State. Im aware the I got the car as is but it broke down a week later I paid **** dollars then three weeks later it was the same thing, on the Secretary of State website it shows my pates still registered to my old car and no pending title requests for all these months every time I contact them they say its fine theyll figure it out and will call me back the next day, and they never call back. The car keeps breaking down, and I cant even get rid of it without a title. These three documents is everything they gave me, and well as they had a fax machine and operated it right in front of me stating that was them submitting things to the Secretary of State.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.