ComplaintsforBrendan Mortgage Inc
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Complaint Details
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Initial Complaint
07/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Over the past year or so I fell on some hard times I had to take custody of 2 of my grandkids who are both special needs children, so with having multiple issues with them with care and therapies and appointments 2-3 days every week I fell behind due to the fact that I was unable to work. I recently have been requesting to make payments to catch up on my payments but was told I had to wait on the new company to send notification, I contacted the new company spoke to ******* and ***** both stated there is no info with my name or address, called backed to Brendan again spoke to ******* and ***** who couldnt give me a straight answer as to why they werent able to take a payment being that my loan was still with them, I was then hung up on by *****, who did state to me that Brendan will not take a payment from me and I had to just wait, this has been going on since the 1st week of June, all Im trying to do is catch up on my house payments so that I dont loose it and be out on the streets please help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.