ComplaintsforThe Mister Shop - North Riverside
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1. The coat that I wanted to buy from The Mister Shop was a chocolate Brown 100% Cashmere men coat size 44, Which he told me that he could still het it for me for me over the phone which he was doing mail ordering from home, which he told me it would cost me $2,194.00 on 08/13/22 2. The Mister Shop order something totally different of what he had promise me Which I tried on in his store before he went out of business , he sent me a long dark color coat that look black and not cashmere 3.On 10/21/22 he sent me a text message to my cell phone telling me it would *********** wks.to received the coat 4.I received the coat on 11/15/22 that left at my door 04:14 pm also on 10/12/22 I send him a text to cancel an asked for a refund ,which I called him first by phone at ************ but he never answer it so I left him a text too cancel an refund me which I made 2 payments for $700.00 each of 2 payments total of $1,400.00 with my credit card , which we did everything by text messages and he send me a receipt of purchase
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.