ComplaintsforMikes Auto Service, Inc.
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Complaint Details
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Initial Complaint
07/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Mikes auto replaced an engine. Rather than installing a gasket they used silicone all around. They did not change the spark plugs. The filter was not changed and had an oil leak. The coil was not changed and left broken. The engine had a crack on it. They provided me a faulty engine that blew in 3 months. I called and spoke with the owner ****. He was extremely defensive rather than attempting to reach an agreement. I then visited his location and took the parts that were faulty and attempted to show him the videos I took of all the silicone. I asked that he exchange the engine. I would take him the one he placed, retrieve the exchanged one and have it installed elsewhere to make it easy on him. He stated I dont care, I am done with this vehicle and walked away.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.