ComplaintsforEdgar's Handyman Contractor
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/18/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hired ***** to do a few projects around my new acquired house. ***** required $4000 up front to start the projects. We had a timeline of 2 weeks to finish project, since i wanted everything done before my daughter was born. I hired ***** on 11/13/2023, and project was set to be completed by 11/25/2023. I hired him to redo my whole bathroom, installed a patio sliding door, and re-route my dryer exhaust. Everything that ***** installed was done incorrectly, and he had to redo some of the work. I took multiple pictures, videos of work that his company was doing that seemed to be done wrong. He didnt want to water proof my shower(since I was installing tile) and he stated that it wasnt necessary. He had to redo bathroom twice so to his team installing it incorrectly. He cut off the flinches off the patio door so that he didnt remove my sidings. Lastly he only tapped the new duct vents I bought for the dryer exhaust, and didnt even bother to s**** then together.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Rockford, IL 61107-4126
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.