Business ProfileforPacas
Additional business information
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6 PACK - WOMEN'S NO SHOW SOCKS
$68.00 $90.00
-the slash on the price indicates that there is a price comparison being made without disclosing the basis for the comparison.
The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 6/15/2022, after speaking with the business the website has been modified and the BBB finds that the business is meeting Section 2 of the BBB Code of Advertising.
On 4/13/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based. Also, the business was ask to substantiate the "softness guarantee" as required by BBB’s Code of Advertising.
https://www.pacas.com/products/4-pack-womens-crew-pacas-socks?variant=41601588232292
4 PACK - WOMEN'S CREW SOCKS
$64.00 $80.00
- Price comparison made without defining the base of each price.
RETURNS & EXCHANGES POLICY
You may exchange or return any Pacas Socks you have purchased through our website for a full refund within 30 days of delivery at no cost to you. It's just that easy.
Softness Guarantee
Try them, Love them, Or return them for free”.
- Does the Softness Guarantee fall under the same 30 -day return policy?
The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
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20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
- As of 5/1/2023, business has not responded to BBB emails or modified the website.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Pacas 39 Chestnut Ave, Westmont, IL 60559
- BBB File Opened:
- 12/21/2020
- Years in Business:
- 4
- Business Started:
- 9/1/2020
- Business Incorporated:
- 6/7/2021
- Type of Entity:
- Corporation
- Alternate Business Name
- Pacas, Inc.
- Business Management
- Kaitlyn Bradshaw, Director of Technology
- Christian Arquilla, Co-Founder
- Justin Arquilla, President
- Christine Santin
- Contact Information
Principal
- Kaitlyn Bradshaw, Director of Technology
- Justin Arquilla, President
- Christine Santin
Customer Contact
- Christine Santin
Customer Complaints
535 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/21/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
862 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Frank R P
5 stars07/23/2024
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