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          Jack Schmitt Chevrolet of Wood River has 1 locations, listed below.

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            Business ProfileJack Schmitt Chevrolet of Wood River

            New Car Dealers

            Contact Information

            1870 E Edwardsville Rd

            Wood River, IL 62095-2273

            Visit Website
            (618) 259-4900

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 8:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 7:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 7:00 PM
            8:30 AM - 5:00 PM
            Closed

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 79

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto Dealer

            Products & Services

            New Car Dealers, Used Car Dealers, New Auto Parts, Tire Dealers, Auto Repair, Auto Repair Consultants, Car Service, Car Dealers, Auto Parts

            Business Details

            Location of This Business
            1870 E Edwardsville Rd, Wood River, IL 62095-2273
            BBB File Opened:
            11/4/2002
            Years in Business:
            79
            Business Started:
            1/1/1945
            Business Started Locally:
            1/1/1945
            Business Incorporated:
            6/25/2008
            Type of Entity:
            Corporation
            Alternate Business Name
            • Jack Schmitt Chevrolet of Wood River, Inc.
            Hours of Operation

            Primary

            M:
            8:30 AM - 8:00 PM
            T:
            8:30 AM - 6:00 PM
            W:
            8:30 AM - 7:00 PM
            Th:
            8:30 AM - 6:00 PM
            F:
            8:30 AM - 7:00 PM
            Sa:
            8:30 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Rick Coca, General Manager
            • Jack Schmitt, Owner
            Contact Information

            Principal

            • Mr. Rick Coca, General Manager
            • Jack Schmitt, Owner

            Customer Contact

            • Mr. Rick Coca, General Manager
            Additional Contact Information

            Fax Numbers

            • (618) 259-6889
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Bought the Electric car new and the dealership did not disclose that the electric cars do not charge in the winter and it doesn’t hold charge. And when I took the vehicle to service the dealer wasn’t aware of it either. But the vehicle plant that makes them does not disclose this either. So I had to trade it in to get a gas vehicle because I had to have a vehicle to get to work. So in turn they only gave me a trade in of $29,000. 00 which left me with a balance to include in a gas car. I had the car for approximately 6 months which went into the winter before I found this out.
            Read More
            Read 1 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Howard O

            08/13/2024

            Got my truck from jack ******************** woodriver il. Only got one aftermarket key no fob. Alarm goes off everytime I unlocked it. They did fix the air but it took 3 trips and a month to get it done. Do yourself a favor and go anywhere but here

            Jack Schmitt Chevrolet of Wood River Response

            08/14/2024

            We sold ****** a 2019 Colorado that had a perfectly good working key. The A/C went out after delivery which we stood behind and fixed at no cost to the customer which was a $1667 repair. ****** works at ***** Schmitt in ******** and had them cut a extra key, from what I was told he had the wrong key cut and didnt operate. We had to diagnose the issue and then order the parts for the a/c.

            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Greater Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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