ComplaintsforBugs B Gone, LLC

• Initial Complaint

  08/27/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Early May,2022 - spoke with ****, at BBG, to arrange service. He fully explained treatments, cost ($550.00), warranty (30 d. after last treatment)Treatments:1. 5-9-22 ******. Bedbugs present again within 2-3 d. after. Reported.2. 5-23-22 ******. Bedbugs again 2- 3d. after. Reported.3. 6-10-22 ******. Paid $550.00 with ck. #***. Bedbugs again 2 d. after.I called after ea. visit to report continuing presence of Bedbugs. Each time a female answered, and told me she would pass the info along. After the 3rd tx, I added that the service has a warranty that includes 2 additional tx. She stated that she would pass it on, and someone would return my call.I rec'd no response. I kept trying to call them, but all calls went to VM. No response to any of my messages. I left one final message, a few days after the warranty would have expired. In that message, I told them I was willing to give them one last chance to make it right, adding that if I didn't hear back, I would be writing a review and contacting BBB.(No response, and I am still trying to get rid of bugs!)

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