ComplaintsforBluffton Body & Paint
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Complaint Details
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Initial Complaint
07/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My girlfriend got into a accident so we took our car to this body shop, and ever since my car has been sitting on the same spot they dropped it off, he works on other cars and gets everything done BUT OUR CAR, He even makes money from the car just sitting there, he gives us 0 updates and even lies to our face saying your car is next I understand he probably is busy, we all get busy, but our car has been there for 7 months now, luckily my uncle let me borrow his car so I can get to work or else I have to keep asking for car rides from work and after work like Im a ***, every time I drive by hes working on every other car BUT OUR CAR, we even called the insurance to ask whats up and they said we are waiting on the body shopBusiness response
08/07/2023
I would like to apologize for the delay in the repairs. We have the vehicle in the shop right now and are working on it.Customer response
08/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.