ComplaintsforRoof And Foundation King
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Complaint Details
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Initial Complaint
02/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Roof & Foundation King Evansville, IN Re: 30ft X 40ft Pole Barn/Garage **** ******** Road North, *********** IN XXXXX Dear Mr. ******** I'm writing this letter about the work you and your company have been performing at my home since March 6, 2021. Although, I somewhat appreciate the work performed to date, we are now 8 months and 24 days into a project that should have taken no longer than 2 or 3 months. Our expectation was the project would complete some time ago. And if you recall, you have given us multiple completion dates that have come and gone. Multiple dates for concrete pours. Almost on a weekly basis you give us excuses for no or very little progress. We've noticed such issues as: * Very small crews on the job, or many days only one person (you) * Workers showing up late, leaving early for long periods * Some days and extended periods, crews have neglected to show up at all * Periods where contacting/communicating with you when needing answers if very difficult * Poor quality and lack of attention to details and standards which have caused hours and hours, if not days, of rework and repairs * County Building Commission rejection of work related to post hole depth that had to be corrected * Per your requirements we paid half of the total amount before work began, in good faith. We were asked for an additional $8,000.00 in July 2021, although hesitant to do so, we wrote you a check for that amount * We requested multiple times your insurance, bonding and address information but never received * Multiple times we have given many excuses and reasons for not meeting schedule, but have yet to act on our behalf, no urgency The contractor is still on site as of February 23, 2022. Leaving their tools here and still only showing up once a week or even not for weeks at a time. Project is not complete and I am getting pricing from others to complete the work but will want to get compensated for this.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.