ComplaintsforFort Wayne Bridal Spectacular and Beyond
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Complaint Details
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Initial Complaint
01/30/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Bridal Spectacular at Memorial Coliseum on January 18, 2023.I pre-registered online and paid $10 for a ticket. An email and phone number are required as part of this process but before submitting there isnt any disclaimer or opt out option regarding the email being shared.After the show I began receiving numerous emails from vendors who I did not share any contact info with *****************, ********************, The *******, and many more. I even got a text from a **** *** representative. I went back to their website to try and contact the event organizers to request that they stop sharing my info, but all contact us links are broken.I have no one to contact and am extremely frustrated at the amount of sales contacts I am receiving without my consent. If I was interested in a vendor, I would have provided my info to them personally as each both had contact forms for potential clients to leave their info. Knowing I PAID to attend this event, I do not want my information shared without some type of consent. Im not sure how to stop this if theres no one to contact about it.Business response
04/28/2023
From: ************************* <****************************>
Sent: Friday, April 28, 2023 2:08 PM
To: ************************* <***************************************************>
Subject: 18941129
*************** to the complaint from ************************** I have tried to contact her by phone many times, but with no response. I have left numerous messages on her voicemail to call me back and she has not. I have contacted all of the vendors in this show and asked them to remove ******************** from their list.
--
*************************
Black Tie Promotions
************** Inc.
*******************************************************************
************ (office)
Fort Wayne, ** 46804
************ (cell)Customer response
04/28/2023
I am rejecting this response because I dont have proof that my contacts are deleted. I dont trust the word of someone who already mislead me once and how do I know she actually contacted anyone? What proof do I have that those vendors deleted my info from their database. What proof do I have that those vendors didnt already pass my info on to others? Why doesnt the Bridal Spectacular website have contact info or a disclaimer about sharing personal info?
************************* called exactly 3 times. Tuesday, Wednesday, and Thursday of this week all while I was at work. She left a voicemail 2 of the 3 times. I am a high school teacher and dont have my phone with me while at work. Sorry I havent had a chance to call her back, but wanted to clarify numerous attempts.
I dont want ***** or anyone affiliated with the Bridal Spectacular to contact me, by email, phone, or other means anymore. I appreciate ***** reaching out in an attempt to resolve the complaint , but theres no need to talk further.
As far as I am concerned, The Bridal Spectacular was unprofessional in their handing of peoples personal information and will never be satisfied with this matter. I take my privacy seriously and there no actual way to retract information thats been shared. Whats done is done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.