ComplaintsforS & H Campground
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The weekend of 10/19/2023 we booked this campground, after reading reviews it turns out this place is a dump and we didn't want to take our kids here due to the health issues from photos on ******* We then immediately called...(good luck they never answer) to cancel they accepted our cancelation and said we would be refunded. This is where it all starts, the refund never came. We called probably a dozen times, spoke to the owner he says he would process it and it well it never happened. We call again and he says he would overnight a check....**** never came and here we are still fighting this thing.Initial Complaint
07/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Paid ***************** to take off an RV cover and his crew threw it on the ground and it rained on it and was covered in debris sticks dirt and leaves and he offered to clean it and then he stole it ***************** S&H said it accidentally was given to someone else and he would replace it $700. But he never replaced our RV cover even after several attempts to get our cover our money back.Initial Complaint
10/07/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid for a month in full on sept 26th, due date sept 29th. I had to leave my job and move home for my daughter who was recently diagnosed with cancer. I spoke with office people and with the owner *** on sept 29th as I was pulling my motorhome off campground. *** said he would need to review my chart tomorrow (Fri sept 30th) and would get back to me. Ive called him every day for a week, called the office and he will not answer or return the call for a week. If the refund wasnt going to be issued I could have brought my family for quality time and to have fun on a site that I had obviously already paid for, but he wouldnt even return the phone call. It was $920.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.