Customer ReviewsforPeterman Brothers Heating, Cooling, Plumbing & Electrical

I absolutely do NOT recommend them to any of my friends or family. We simply called them to unclog a drain in our bathtub because they were running a $86 special. Drain was slow but would drain in an hour. I did some research on them but obviously not enough. Guy shows up stating he doesnt have the right equipment but h*** see what he can do (he was extremely nice). No luck so he says h*** come back. Comes back that Monday and says the guy who has the right equipment is off so he again tries with not the right equipment and runs a mechanical snake down our old copper pipes and eventually breaks the tip of the cable off in our pipe. He then calls a drain specialist to come from ****. They both come, he runs a camera down the drain, and by the end of it, they quote us an ***** dollar job to tear up the foundation, get the pipe open/investigate and get their cable tip and then go from there on fixing the pipe. NO other solution offered because they said the state of the pipe was unstable. So they left the cable tip in the pipe and left.We then called multiple other places who would not come look at the pipe because Petermans equipment was stuck. Now the drain isnt draining AT ALL. Finally we found a place in ********** and they are currently resolving the issue WITHOUT busting up the foundation and WITHOUT thousands of dollars. As a first time customer, first time homeowner, with a 4 month old baby, I am extremely disappointed. All I have to say is do your research and get more than one quote.

purchased their membership. Told it covered hvac and plumbing when their estimator looked at my air handler. Had an issue with my boiler this fall. Called and told them I had a boiler. They sent out a tech who then told me he couldn't work on a boiler. No one at Petermans can. Why did they sell me a membership when they knew about the boiler? Terrible communication issues!!