ComplaintsforJust Seal It! LLC
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Complaint Details
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Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had been in contact with the company owner *** for more than 2 weeks. An agreement on a quote for repaving and filling in cracks for our parking lot was agreed. I was told to block off the front drive on Wed 08/09/23 which caused guest to be upset and Thursday morning *** arrived an hour late. I spoke with him and he said he was going to get started and would be done by the end of the day. I got a text while he was outside the building stating he was not going to do the job because it wasn't worth it. He did not come in to talk professionally and we caused multiple guest issues for him to "pass". This is very unprofessional and I want others to know what they are getting into dealing with this owner.Customer response
08/10/2023
Would like the BBB to ask for the job to be complete at the price agreed by the company asap. Needs to uphold his stated quote.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.