ComplaintsforWood Mizer Products, Inc.
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Complaint Details
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Initial Complaint
08/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a sawmill from WOOD MIZER corp back on Feb 24 2023 I was told by 3 employees at woodmizer that my mill would be ready for pickup in 22 weeks i specifically asked all of them if this was the actually the correct delivery date and was told yes by all three before i placed the order I paid for this purchase in full and woodmizer has been collecting interest on my money since . I contacted the woodmizer corp in june to check on the progress and was told it wasnt in production yet. 22 weeks should have been july 28 i contacted wood mizer again in early august because i hadent heard from them on the pickup of my mill i was told it still wasnt in production and was told they had no idea when it would be. I then Cancelled the order for the mill and requested a refund of my ******** i was told it would be processed on thursday of rhat week its now 2 weeks later and it still has not been processed. This isnt an inocent mistake on there part its a blatent scam to lie to customers about production dates.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.