ComplaintsforA&N Professional Remodeling, LLC
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Complaint Details
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Initial Complaint
12/20/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We signed the contract for work to be completed at our home at ******************************************************************. We paid this Contractor $6513 in advance for supplies using cash app, personal check, and bank transfer/wire. To date (12/20/2022 over one month later) we have less than $500 worth of work completed and have **********/supplies that our advance money was to cover. The contractor agreed the 2 projects would be completed by Thanksgiving. ******** (********) ****** was our contact with the company. She missed or was late for all appointments for our projects. She initially communicated fairly well and had what appeared to be valid reasons for missing the appointments. She then became harder to reach and less responsive. We have communicated with her by Thumbtack messaging, text messaging, phone calls and by email she/her business has not responded to us since December 2nd. Throughout this time, we offered many different options to accommodate the work and took time from work to be at the project location on the dates she stated they would be there. We are very concerned that this company is doing the same to others that they did with us. This feels like a case of grifting, conversion and possibly wire fraud. Thank you in advance for listening to our concerns/grievance and for anything you can do to make this right by us and to prevent this company from doing this to others.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.