ComplaintsforPulse Autos, Inc.
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Complaint Details
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Initial Complaint
02/02/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I purchased a blue **** ****** Tundra from their car lot on 1/3/2024. Since I have had the truck I have had to do $3,100 worth or repairs and it needs another $3,800 before its in working condition. I have contacted the warranty company and they said they wont cover any of the parts because they are pre existing issues. While the mechanics had my truck they informed me the truck was rear wheel drive and is not a 4wd truck as it was advertised on the companys ******** account. I have no use for a rear wheel drive truck especially one I have to put almost $7,000 into just to be able to safely drive it.Business response
02/06/2024
Hello, ***************** was aware of all the details about this truck and he checked it out twice not only once and he test drove it and he was aware it RWD not 4WD. he asked for a discount since he is buying 19 years old truck, it was listed for $9990 and we gave him $990 off the listed price like what he asked for. he asked us to add warranty and we also gave him power train warranty for 12 months for the cost price,
Thank you
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.