ComplaintsforHandy Man Appliance Parts Center
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Complaint Details
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Initial Complaint
12/08/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Bought a range burner and when I got it home it looked like it had been used paid them $219.74 and they would not do anything about it. Just wanted a refund or my money back.Business response
12/26/2023
Per ******* ******* with Handyman. When the customer bought the part, it's checked out in 3 different locations. Tested, open the package, show to customer and has signature from customer and us that the part is checked out. The part was good and new. The one she brought back was burned. Looked like it had been there 3 or 4 years. Not sure if returning old one or not. But part was tested in front of them, initialed, and it was good when it left. Part was not picked up in condition she brought it back in.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.