ComplaintsforFunkhouser Craftsmanship LLC
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Complaint Details
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Initial Complaint
02/07/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We signed a contract with Funkhouser Craftsmanship LLC to construct a deck at a property in ******** for the total price of approximately $53,000. They took a $20,000 deposit and were required to start the project by October 1, 2022. They failed to start the project, told ** that they are not licensed in the *****************, failed to provide any materials, and have refused to return our $20,000 deposit or start the project. It would seem that they intend to keep our money without performing any service or providing any materials.Business response
03/22/2023
Hi ****,
This is **************** Funkhouser, owner and operator of Funkhouser Craftsmanship LLC. I apologize for the misunderstanding, hiccups, and confusion about this project. Ive not spoke with you in person and or any other form of communication. I would be more then willing and happy to talk with you and see if we can iron out the details on this project and permits. I have an exceptional track record with all my residential and commercial contracts and projects since ****, and continues that onward into 2016 when I formed an LLC, I pride my small business in meeting all customers expectations. I was communicating with ******************* who signed the contract with me, and had been in ******* for some time now. With that said ********** would be happy to make this work for both parties.
Please feel free to contact me at your convenience @ *************
Thank you, ************** Funkhouser
FUnkhouser Craftsmanship LLC
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.