ComplaintsforIndiana Awnings
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Complaint Details
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Initial Complaint
05/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had an awning built by ******************************* which owns the company in December 2022. Multiple times he guaranteed the awning not to leak. He has been out twice to repair the awning and it is leaking again. When I told ******* about this, he told me that I needed to fix it myself and Good Luck. He offers a lifetime warranty and will not help. He has blocked me on social media, and phone conversation and text. I do not want him to fix this anymore because he can't fix it correctly. I want a full refund of $9000 cash that I paid *****************************.Initial Complaint
04/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The owner removed 2 awnings from my residence. He returned and rehung them without checking the workmanship. The edging on both is sewn in a sloppy irregular fashion. On one awning the edging isnt completely attached to the awning material resulting in a hole. He told me he isnt required to fix them. He added the person who did the sewing was new and that hes a small local business. He told me I was rude and impatient because I called him out on the poor craftsmanship. I paid $1600 upfront
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3066 S 300 W
Tipton, IN 46072-9588
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.