8 Customer Reviews
Review from Travis B
5 stars11/17/2024
Joshua Thomas did a phenomenal job working with my insurance company on getting my roof approved for a replacement after a bad windstorm and hail storm two days apart. I’m extremely satisfied by his team that assembled that morning and had everything done by the end of that day! My new roof from superior roofing is not only a five star, but a tin star if I could rate it higher! Joshua Thomas was great to work with, And made sure to keep me up-to-date on all steps and processes through the way from beginning to end! Again, thank you superior roofing, and Josh Thomas for my amazing new roof and gutters!!!Review from Melody M
1 star10/23/2024
It took two and a half years for Superior Roofing to make a repair to my leaking roof. The roof was less than a year old at the time of initial contact. My house has water and mold damage to the walls and ceilings for the leaking roof, that I am left to fix at my expense. On top of the repairs I have already paid for to fix my furnace due to the leak. However they did reimburse me a year ago for part of the floors that were damaged. Their representative at the time, promised the company would take care of ALL repairs and damage to my home caused by the leaking roof.
Superior Roofing Response
10/24/2024
We are confused as to why she is continuing to state that this roof leak was because of our roof replacement. We did attempt to try to find the issue over time even with represenative changes. Then when Chris met with her on the 21st and found the issue to be HVAC pipe we went ahead and sealed it best we could. Again, that is not an issue due to our worksmanship or roof replacement. We also gave her money for interior repairs that we later find out not to be our company's responsibilty. We have pictures that I would attached if an option was available. This was explained to the customer.Review from Craig T
5 stars12/09/2023
Michael B***** with Superior Roofing was the most helpful rep I have ever worked with. Work is completed when he says they will be here. Waiting to finish project but got the house roof, three sheds roofs and house guttering have been finished.Review from Mary Beth T.
2 stars09/30/2022
We are still waiting patiently for the work to be finished. The storm was 10 months ago!!! We have been made promises that have not happened at this point. A crew came out to reroof our shop and that didn't even get completed correctly! The guys spent 6 hours putting metal on a 20x30 roof and 3 of those hours were spent tackling a cupola that didn't get finished correctly and the metal color was incorrect! So frustrating!! Very disappointed in this company!!Superior Roofing Response
10/03/2022
Thank you for bringing this to our attention. We are aware of ongoing repairs, but not as to the frustration and inconvenience it has caused you. We are currently reviewing all job documentation and have spoken with the current Superior representative. We would like to speak with you in hope of a direct conversation as to your account of events and work on a resolution.Review from Pam S
5 stars07/13/2022
Cory was great. Very helpful and answered all of my questions. Very professional and efficient. I highly recommend Superior. They do Superior work!!!Superior Roofing Response
07/14/2022
Thank you Pam! We always appreciate hearing great things about our team!Review from Jill M
5 stars04/30/2022
Great job! Professional. Caring. Helpful. Timely & efficient. Would use again.Review from Jim K
5 stars04/02/2022
I have had roofs replaced 3 different times since I moved here in 1985. Superior Roofing was the best and neatest job I have ever had. They backed a trailer up to the building and carried all the old shingles to the trailer. There were never any shingles or nails on the ground. All the edges and laying of the shingles were precise. Their work was outstanding, fast, and reasonably priced. Use them, you will not be disappointed.Superior Roofing Response
04/04/2022
Hi Jim,
We sincerely appreciate you taking the time to review and comment.
Thank you!
All of us at Superior Roofing
Review from Nicole F
5 stars12/20/2021
The Superior Rooding crew did an outstanding job on our roof. Adam ******
worked with us directly and he made the whole process smooth and seamless. He was attentive the whole way and answered all of our questions. Really made an unfortunate situation into a wonderful experience. We couldn't be more pleased. We love our new roof!!
Nicole F.
Customer Review Rating
Average of 8 Customer Reviews
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