ComplaintsforMessengers Lawn & Landscape, LLC
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Complaint Details
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Initial Complaint
07/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had Messengers install a paver patio and garden beds in our back yard. The project began in 2022 with many delays and p***lems. We have a two year warranty on the work and are trying to get the company to honor that warranty. My husband has spoken with *** a number of times last year and again this year. *** promised to get us on the schedule to repair our failing steps at the end of June. We still have not heard from them. This is consistent with the very frustrating pattern of them ghosting us, or saying someone will be out, only to have no one show up. We have given up on the plant warranties and just want to preserve our investment. We have had other contractors give bids that recommend removing and replacing these. This would cost in excess of $10,000.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.