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Find a Location

Petland has 1 locations, listed below.

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    • Petland

      7911 W 151st St Overland Park, KS 66223-2124

    Customer ReviewsforPetland

    Pet Supplies
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    2 Customer Reviews

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    • Review from Etagegn O

      1 star

      12/17/2023

      I went in there to look at a dog that they told me was available, but he wasn’t there when I arrived. I met my current puppy and asked them for the price. They said over $4,000.00 . On the camera you can see me in destress. I cried because of the uncomfortable outcome of me going to simply look at a puppy and finance. Thanks but this place is not something I can afford to take a puppy at that price at the moment. I was looking to put less than $500.00 today.” I was cornered to purchasing this puppy by them making a call to loan lenders and the “Petland owner” who claimed had a better offer based on my income but that wasn’t the case. I am stuck with two loans and a financial destress. I also took a day on my weekend to do an our visit at Petland and I didn’t leave the place for five hours but the camera footage shows me making multiple attempts to leave like the rest of the customers. I felt stuck! The puppy is cute but not worth a 4,000.00 and a debt.

      Petland Response

      04/09/2024

      At the time of purchase, the customer was given documents with important information, which includes information on our business's limited warranty for the customer. There are specific instructions for the customer in said documents, and requirements that must be followed for effectiveness of the limited warranty. Said instructions and requirements were not followed by the customer. The business has not done anything wrong, and has acted according to the limited warranty provided to the customer.
    • Review from Kylie A

      1 star

      05/23/2022

      I worked as a pet counselor for about 9 months at this location. My coworkers and store manager were amazing, and the only reason I stayed as long as I did. ***********************, the owner, and Sophy from corporate were horribly mean and demeaning. ****, despite being well off, will take half your commission every chance he gets. If you dont get a ****** review from your sale, if the dog sells for less than sale price, if they had an appointment etc etc. I am a college student trying to put myself through schooling, and he would take my commission just because he could. I asked for my paperwork to see if it was actually in my contract, and instead of sending it to me, he argued about it. When I persisted, he said he sent it, but instead I got a new contract emailed to me about 2 months later and I was told I had to sign it. They also told me if I didnt fix my availability, they would have to fire me even though they knew my availability before they hired me, and the reason I couldnt work more is because I was in college. Down below I will paste a few of his messages in our group chat.Im looking for confirmations from all of you. I dont take time lit of my dsy to be ignored. I need you to understand wherr my position is. You need to perform Overland park in case their was confusion today is Saturday!!!!!!! We need real sales. Enough of the nonsense We will hqve a f****** answet by tomm at 10am. This is b***s***I did the asterisks of courseI have loved and have had a great relationship with all of my bosses, but **** is the worst boss I have ever come across. Do not work for him, you will regret it. Right now within two weeks 5 out of our 7 employees are quitting because of the way he has treated us.

      Petland Response

      04/09/2024

      At the time of purchase, the customer was given documents with important information, which includes information on our business's limited warranty for the customer. There are specific instructions for the customer in said documents, and requirements that must be followed for effectiveness of the limited warranty. Said instructions and requirements were not followed by the customer. The business has not done anything wrong, and has acted according to the limited warranty provided to the customer.

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