ComplaintsforAlexandria Durable Medical Equipment
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was charged for urinary catheters with insertion Supplies by this company from June 14th 2023 until November 13th 2023. This says it is located in Kentucky. I don't live in Kentucky. I have never been to Kentucky. And these are fraudulent charges. I have reported it and I've looked up the website and the phone numbers are all Spam. $11,940.00 were charged by this supplier to medicare.Initial Complaint
02/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company fradulantly billed my wife's ******** account for 11,940 for urinary catheter supplies. This company somehow got my wife's ******** number and submitted a bill to ********, resulting in ******** paying them 4384.14. This company is unknown to us, we have never used catheter supplies, and live in ******, not in ********. I have reported this fraud to ******** and wanted you to be aware of the corrupt practices of this company in the hopes they could charged of ******** fraud, elder abuse (since we are in our 70's), and be shut down and the owners jailed for fraudInitial Complaint
02/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company claims to have provided me with an intermittent urinary catheter with insertion supplies from February 7, 2023, March 9, 2023, April 10, 2023, May 10, 2023, June 9, 2023, July 10, 2023, and August 9, 2023. I have never had a doctor tell me I needed this item nor have I every used this item since I am extremely healthy. The first time I have ever heard of this company was yesterday, February 17, 2024, when I received a Medicare Summary Notice for Part B (Medicare Insurance). I learned that Medicare paid this company $10,207.68 using my name. A blatant case of fraud! I will report this to Medicare on Tuesday since tomorrow is a federal holiday. I looked at their reviews on-line and this company has 141 reviews all claiming fraud by using others names to obtain Medicare payments not due. Hoping you can help shut this company down.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.