2 Customer Reviews
Review from M. M.
1 star05/25/2024
This is a terrible place they delivered furniture with parts missing and refuse to deliver the part the staff is all rude and a bunch of liars they have no empathy for their customers this company is horrible do not go to them they are very unprofessional in every way possible
Fitzpatrick's Furniture & Appliance, Inc. Response
06/05/2024
At **** Furniture we are always striving to better our customer service. We did a search in our system to find out more about the situation but could not find an account by this name. We would like you to please contact the manager at the store so we could better assist you.Customer Response
06/06/2024
Oh let me refresh your memories real quick Michael M******* remember the recliner sofa that was delivered on 5/24/24 was the missing power cord guess what it’s 6/6/24 and we still do not have the cord so either you can have somebody come back out and get this sofa or I’m going to have it dropped off at your store I don’t do the unprofessionalism from none of you bad companies the staff is horrible I’m going to make sure everybody does not deal with this company at this point I’m no longer this is unfair and desperate treatment I see you guys have a lot of bad reviews already this company is a jokeReview from Michael H.
1 star08/05/2022
First off the sales men will lie and change the price of the product. I bought a loveseat like a dumb **** site unseen. ****** Furniture advertised price for the item is $799.99. Sims Furniture advertised price on website was $829.99. The sales men charged me $939.99. 2 days after the sale I saw the manager with complaint. He adjusted the price as a credit. Second in a 3 week span I got a first statement. Well the statement doesn't reflect the down payment. Plus the total reflect the total amount with interest for the year. Not monthly. The piece has a 5 year warranty on some parts. But I don't see the piece lasting that long. Don't deal with Sims Furniture go directly to ****** Furniture store.
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