ComplaintsforSam Auto Credit, LLC
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Complaint Details
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Initial Complaint
04/11/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We purchased a vehicle from this business on 4/5/24 for $18,500. We were told there was nothing wrong with the vehicle, but it had been in an accident and had the front bumper and a headlight replaced. However, upon inspection from our mechanic, he discovered that the a/c didn't work and multiple signs of shoddy repair from at least two major wrecks, including missing plates from the bottom of the vehicle, missing and loose bolts, and bent tabs. We asked for our money back, but were refused. We were given a 7 day warranty on major mechanical, but it was not honored. Our main problem is that the vehicle was deliberately misrepresented.Initial Complaint
07/05/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Bought vehicle advertised on ******** by ******** **** for $3500. Met with seller at **** ******** *** (******** ******* ****). Owner also operates Sam's auto credit LLC. Owner stated that he had made all repairs and was waiting for title. A month later he called for me to pickup title. It was a red salvage title not a rebuilt title. He gave me paperwork to file for rebuilt title. When I took it for inspection I was told that paperwork was not properly completed and can't be inspected or titled.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.