3 Customer Reviews
Review from Christopher G
1 star03/18/2024
This bank is not compatible with Venmo Additionally, I spoke with a customer service rep and was told I would receive a phone call regarding my banking issue. The phone call never came and when I called back a week later there was no progress made on my issue. In my mind, this is terrible customer service. I cannot in good conscience recommend this establishment.
Park Community Credit Union, Inc. Response
04/02/2024
March 28, 2024 Better Business Bureau RE: Christopher G*****; Review ID 120624 Dear Dispute Resolution: Thank you sharing the complainant information regarding the above referenced case number. Park Community Credit Union strives to provide excellent member service and works extremely hard to minimize any hardships to our members. We certainly appreciate Mr. G****** wanting to understand how to re-add Venmo to his account. Park Community Credit Union has spoken with Mr. G****** and assisted him in adding his account to Venmo manually. We apologize that our representative did not reach out to him when he was expecting a call back from Park and have addressed this issue with the appropriate employees. If Mr. G****** has any other questions or concerns, we will be happy to contact him. Please let us know if you need any additional information.Review from Suman S
1 star03/06/2023
This credit union service is the worst I have ever seen No equality, and double standards on the rules. Rules change from person to person. Unprofessional. Silly excuses to deny your loan application. No 2 agents give you the same answer to 1 question, agents are not knowledgeable. Changes words. Al they care is about you open checking account, but gives so many excuses for loansReview from Kenneth C
1 star06/24/2022
I’m a closing my account with this place I’m so done with this bank it’s crazy been with them for years and treat there customers like nobody’s do not recommend this credit union too anyone!!!Park Community Credit Union, Inc. Response
06/28/2022
Thank you for your feedback on your experience with Park Community Credit Union. We are happy that we were able to connect with you regarding your issue. Please feel free to reach out if you need any more assistance.
Customer Review Rating
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