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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
True Blue Homes contractor not paying subcontractors (***** **** ********* ******* *********** *** ******* ****** ****) regardless of contract stating he is reliable for payment to any subcontractors. True Blue Homes stating to my mortgage officer that he paid for the subcontractors he hired, referring that he did not hire ******* *********** ***** **** ******** *** ****** **** ****** ** ***. True Blue Homes contractor ignoring any communication from homeowner and subcontractors to him. True Blue Homes also knowingly took homeowners extension cord and will not return.
Business response
08/01/2022
Mr. ******* has not paid True Blue Homes for over 7,000 dollars of work that was contracted and inspected to be finished per the contract. Plus over 6,000 dollars worth of work that was completed not on the contract. He also installed a sink that True Blue Homes had on the job without our consent. As far as whatever cord he is talking about, True Blue Homes has never stolen anything from any job and has been in business since 2013, and I take offense to that. I have always paid the subs that I have hired to do work. From my knowledge this is the only complaint I have ever received.
Customer response
08/02/2022
I am rejecting this response because:
****** was contracted to pay ***** **** ******** the amount of 5,128 and ******* ********** 4,900 and the electric all provided in the contract. I paid these guys and ****** cost us over 13k.
Sincerely,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.