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Complaint Details
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Initial Complaint
02/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is a mail order business. They pretended to fill prescriptions in my name and told me that they would ship them to me last Monday, 1/31/2022. Today is 2/5/2022, they have not even attempted to ship them to me. When I inquired, they told me they don't have it in stock, even though they had previously officially reported that they had just filled my order and only had to mail it. Either they are careless and negligent, or they are working with a drug grifting delivery person.Business response
02/11/2022
Good afternoon,
The order shipped on 2/7 after the product was received in stock. The item was on back order and delayed be the inclement weather in the area.
Apologies for the delay, we will work to improve our communication around items that are out of stock in the future.
Thank you,Cole M
CEO
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Contact Information
525 Alexandria Pike
Southgate, KY 41071-3290
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.