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          Find a Location

          Matt Bowers Chrysler Dodge Jeep And Ram has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMatt Bowers Chrysler Dodge Jeep And Ram

            New Car Dealers
            Multi Location Business

            Contact Information

            13939 Airline Highway

            Baton Rouge, LA 70817

            Get Directions
            Visit Website
            (833) 684-9380

            Customer Reviews

            1/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers new & used vehicles, parts and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Matt Bowers Chrysler Dodge Jeep And Ram has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13939 Airline Highway, Baton Rouge, LA 70817
              BBB File Opened:
              10/1/1986
              Years in Business:
              38
              Business Started:
              1/1/1986
              Date of New Ownership:
              6/15/2020
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00931990 for this business, issued by EBRP Department of Tax & Revenue

              These agencies may include:

              EBRP Department of Tax & Revenue

              222 St Louis Street, Room 404

              Baton Rouge LA 70802

              (225) 389-3084

              BBB records show a license number of N-2022-00289 for this business, issued by Louisiana Motor Vehicle Commission. The expiration date of this license is 5/31/2026.

              These agencies may include:

              Louisiana Motor Vehicle Commission

              3017 Kingman Street

              Metairie LA 70006

              (504) 838-5207

              https://www.lmvc.la.gov/

              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              110
              Alternate Business Name
              • MBFCA Of Baton Rouge
              Contact Information

              Principal

              • Mr. Matthew Bowers, President

              Customer Contact

              • Mr. Matthew Bowers, President
              • Bruce Baudean, General Manager
              Additional Contact Information

              Fax Numbers

              • (225) 922-9049
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              We purchased a 2021 Chrysler Pacifica in September of 2023 for $32,000. Within 4 days of having the van a noise was noticed I brought the vehicle to an outside mechanic to have it inspected. Upon inspection it was determined the shocks were bad and the hubs needed to be replaced. The vehicle was brought back to Matt Bowers dealership the same day. We met with ****** the sales manager who informed us both of these issues were dictated on the used car report but were not fixed prior to purchase but would be fixed. We were put in contact with service associate ******* ***** after multiple trip/appointments we were told the shocks needed to be changed and the transmission needed to be replaced. The van was brought in December 13th, 2023 we were giving a loaner vehicle that smelled of marijuana and our van was kept until Jan 2nd with the understanding that the transmission was being changed. Upon receiving our van we were told there was no issue with the transmission and the noise was made from wind visors. Though the wind visors were placed 2 weeks after the purchase of the van. Communication was impossible while our van was in the service department at lease 15 calls were not returned from William the service associate or ***** the service department manager. Now we are leaning to go an alternate route to try to get our van in optimum condition. Worst customer service I have ever experienced. Would not recommend to my worst enemy.
              Read More
              Read 9 More Complaints

              Customer Reviews

              18 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Arthur B

              10/30/2024

              We took the Dodge truck to the dodge dealership (Matt Bowers Dodge) in Baton Rouge La. on 4/25/2024 to have the air conditioning system repaired. The dealership service manager advised us that the vehicle has two recalls on it and that they could perform the recall repair at the same time, so we agreed to have them do it. It has been over 14 weeks and we have not got the truck back yet. We have called the dealership numerus times to check on the vehicle to ask when the recall repair be finished. They told us they did not know so we ask them for a loaner vehicle. Each time over to several weeks the service manager is telling us that they cannot fix the problem and we cannot have a loaner vehicle. We feel that this problem occurred when they were performing the recall repair. Now the service manager told us that the vehicle will not run at all. The vehicle was running fine when we drove it into the dealership. We have call and even drove to the dealership and asked to speak to the general manager Bruce Miller. We had to wait one and half hours just to talk to him and at that time Bruce told us he could not give us a loaner vehicle and there is nothing he could do it is out of his hands. We feel the dealership damaged our vehicle during the recall repair and we need at least a loaner vehicle until they can resolve the issue.
              Read 17 More Customer Reviews

              Local BBB

              BBB of South Central Louisiana

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