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          Atchafalaya Homes, LLC has 1 locations, listed below.

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            Business ProfileAtchafalaya Homes, LLC

            Manufactured Homes Sales

            Additional business information

            Advertising Review:

            On 06/23/2023, BBBcontacted the business regarding its continuous use of "The #1 Dealershipin Louisiana" claims in its posts on Facebook and Linktree. The businessresponded on 06/30/2023 and agreed to remove these advertised claims. However,on 07/21/2023, the business has yet to remove these claims. The business didnot respond to BBB's request for removal of claims. 

            See all additional business information

            Contact Information

            4478 NE Evangeline Thruway

            Carencro, LA 70520

            Get Directions
            Visit Website
            (337) 896-1110

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers Sale Mobile and Modular homes.

            Business Details

            Location of This Business
            4478 NE Evangeline Thruway, Carencro, LA 70520
            BBB File Opened:
            1/4/2001
            Years in Business:
            26
            Business Started:
            6/2/1998
            Business Incorporated:
            6/2/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of D01013 for this business, issued by Louisiana Office of State Fire Marshal

            These agencies may include:

            Louisiana Office of State Fire Marshal

            8181 Independence Blvd

            Baton Rouge LA 70806

            (800) 256-5452

            https://lasfm.org/

            Type of Entity:
            Limited Liability Company (LLC)
            Related Businesses
            Business Management
            • McKenzie Guidry, Administrative Assistant
            Contact Information

            Customer Contact

            • McKenzie Guidry, Administrative Assistant
            Additional Contact Information

            Fax Numbers

            • (337) 896-0785
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/19/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Good afternoon, I am reaching out because my husband and I have been trying to get many areas in our home fixed. We have contacted Atchafalaya Homes and they have sent a maintenance man to our home once a couple of months back. He fixed a couple of things like the bedroom door being crooked, all trimmings that were coming off and now are again, loose cabinet doors and much more. The front of the kitchen island has yellow glue everywhere and cannot be removed, cabinet doors are loose and falling off of hinges again, drawer door fell off in master bath, master bath tub leaks, the list goes on. We have been living here less than 3 years and have had problems since day 1, such as our moldy back bedroom that was replaced. We feel as though the quality of our home is absolutely terrible. I am contacting you hoping that we can get help from you guys. Thank you.
            Read More
            Read 17 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christopher P

            06/23/2024

            Terrible customer service! Most of my problems never got fixed they never came back to fix was supposed to be fixed missing material for my driveway, my back yard was never completed we have to replace the septic tank and the sprinklers in the back yard because they never came and finished the work they were supposed to finish. Called multiple times never sent anyone and when they did send someone they didn’t tell us anyone was coming so no adult was home.

            Atchafalaya Homes, LLC Response

            07/02/2024

            Hi ***********, we are sorry to hear about the experience you had with our customer service team. Here is a list of things we will need to address your concerns: - Your final signed purchase agreement (your warranty term should be included) - Your phone number and email (so we can contact you directly) - A log or screenshots of any service requests that you submitted to Atchafalaya Homes that were not responded to (your driveway, septic tank, sprinklers). Based on your response, it does seem as though we responded to each request and sent someone out to address the requests. Please be mindful that we do have subcontractors who make their own schedules and communicate with you directly. Once we have the information requested from you, we'd be more than happy to look into this further to see how we can help you. Thank you for your feedback and we hope to reach a solution with you soon!
            Read 7 More Customer Reviews

            Local BBB

            Better Business Bureau Serving Acadiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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