ComplaintsforAutumn's Plumbing Repair LLC.
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Complaint Details
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Initial Complaint
05/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
While the date of the transaction was somewhere in March the financial transaction took place on April 11th. The day after they took the agreed upon price of a $500 check to install a hot water heater (left leaking and no hot water), a new bathroom sink faucet (don't know where the new stopper is), make washer hookup viable, repair leaking pipes (chose to bypass them instead and didn't tell us before hand, failed to successfully do so as our kitchen ceiling still leaks when the water is on) and install a new shower fixture(left hanging from the wall) the wife texted to say they were getting a divorce and autumn's plumbing would no longer be in business. He and his wife kept delaying and never showing up till late in the afternoon if at all so he could sleep of his drunken stupor before poorly installing a bathroom sink faucet, bypassed plumbing by digging up our yard and leaving new pipelines strewn everywhere, a hot water heater and installed 2 new toilets. Then he partially installed the plumbing and fixtures to the shower before leaving and saying they would come back to finish up when we could get the water back on. In addition to the delays that we had to put up with and the attempt to cease work after they were paid they are now telling us that they have done $500 worth of work even though there's a bunch of leaks and we didn't ask for the toilets and they would come back to finish the job for another $225. They did not successfully complete one job they were paid to do and stole equipment that we purchased in excess of the required materials so there is no way we are giving them another $225.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.