Customer ReviewsforAllstate Windows & Siding Co LLC

We recently elevated our home and in the process closed in the garage and replaced old french door style windows. We had very specific ideas and needs. Allstate Windows was patient and gave us expert guidance. They surpassed our expectations with gorgeous custom windows. The service and commitment to customer satisfaction has been amazing. We are beyond pleased and highly recommend Allstate Windows.

Very poor customer service. Had carport installed and it needed re-taping after Hurricane Ida. Also had double pane glass sliding doors installed in which the vacuum seal failed in 2 out of 4 panels. The door has lifetime warranty. They have made no effort to evaluate or replace panels. They are very difficult to contact. Do not expect any repair service from them.

I had windows installed by Allstate windows the Kenner Location. On June 27/2022 the windows are missing trim and are full of Chaulk where the trim should be I have pictures of this which i have sent to them. My problem is I trusted them to hold up there end but apparently. that was a mistake. Here it is July 21 2022 And all i keep getting excuses. People please believe this review and do not pay these people till they have done. All you need are you here nothing but excuses. if this site won't let me upload pictures but they will be on google review and Facebook 7/23/2022

All-State *********************************************** ********************************************************************* Date 12/8/2021 Dear *********************** (Owner):I have complained several times regarding the products and siding services secured on 3/10/2021. Today is 12/7/2021 with no resolution. The services were paid in full since July 2021. This was my mistake for prepaying the contract and trusting that your company would make good on its end of the agreement.Clearly, I am dissatisfied with your companys work and services. To resolve this problem, I would like you to replace and repair the damaged and improper siding instillation.When I first learned of this problem, I contacted *** who stated he would return and fix the problems. He failed to return. I then contacted **** who sought the office for a resolution. Two employees were sent out with no information or supplies. I then complained to **** again who brought you (***********************) into the picture. You assured me that everything would be fixed by 11/26/2021. Moreover, today is 12/7/2021. I would like a written statement explaining your company's position and what you will do about my complaint.I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 3 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. Dissatisfied customer