ComplaintsforK1 Electric Service LLC
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Complaint Details
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Initial Complaint
07/03/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This electrician was hired by our contractor to do electrical work on our new construction home. My husband and I later hired him to wire a shed with several wall outlets and lighting. Since this electrician was currently working on our new construction home, we paid him in advance for the work on ********. A check for $1200 was paid 3/2023. The electrical work on our home is complete but the work on ******** is still not done. This electrician has told us dates he would come only to not show up or call. He no longer responds to phone calls or texts. The $1200 check was cashed in March.Customer response
07/23/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by K1 Electric Service LLC regarding complaint ID ********.
Regards,
***************************-augustInitial Complaint
02/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
**** installed a new gas central system 6 months ago. There is a problem with the unit. I keep hearing pops and clicks while the unit is on and off. **** agreed to come by to service the unit last week but never showed and has not responded to a call or text to reschedule the service visit. I am unsatisfied with the lack of attention to this matter considering it is a new unit, there is a problem that could lead to further damage to the unit, and the contractor is not responsive.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.