ComplaintsforBRL Construction, LLC
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Complaint Details
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Initial Complaint
10/31/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
On 3/11/22 we entered a contract with RBL Construction to rehab 2 properties. The properties have been sitting and nothing has been accomplished on them besides some clean-up work. My property manager inspected the property to find someone living in the home stating that ******* ***** (the owner of RBL Construction) gave him permission to live in the home during the repair process. I would like a full refund of the funds given to ******* and he needs to remove the person that he has allowed to live in the home.Customer response
11/24/2023
The contractor reached out to me regarding the complaint. I let him know that I need a schedule of repairs moving forward along with communication when I reach out. He stated that he would be getting back to me next week with a schedule.Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed a contract with BRL Construction, LLC for roof repair as a result of hail damage. The contract was signed on April 18, 2018. An invoice for completed work was issued on May 31, 2018 which I paid promply. In February, 2022 I had a new air conditioner installed. The installers noticed that the pvc pipe from kitchen that leads to the roof vent had been disconnected during the roof repair and instead of attaching the pipe to a new vent, the roofers simply shingled over the hole in the roof and left the pipe laying in the attic. I contacted ******* Lopez in around the first of March and he said he would have his roofing crew and have them take care of the problem. I have called him several times since, but he is not returning my calls. On April 1, I called and left a message to please let me know what he intended to do about the problem, but he has not responded.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.